Last Updated: 22/09/2023
We’re committed to the confidentiality and security of any personal information you provide us with.
NEWTON online services and the website www.newton.ca are provided by Newton Connectivity Systems Inc. NEWTON is committed to protect the privacy of its customers and this policy outlines what kinds of information we collect and the way that we may use it. The use of information collected through our service shall be limited to the purpose of providing the service for which subscribers have engaged NEWTON.
We adhere to the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), its Ten Principles of Privacy together with corresponding provincial privacy acts.
We are accountable for all personal information in our possession or control, including any personal information transferred to third parties for payment or other processing. WE have created policies and procedures to comply with this policy and we have one person accountable for compliance.
Identifying the Purpose for Collecting
We will inform subscribers of the purpose for which personal information will be used before or when they consent to its collection. During the subscription process you are requested to provide certain personal information including name, address and contact information in order to provide the online services. If you’d like to use a paid version of our services, we will need your credit card number and billing information as well. The company also collects application usage statistics.
We will obtain consent before or when we collect, use or disclose personal information about an individual. An individual can withdraw consent at any time which may result in conflict with our subscription terms and terminate our working relationship.
We will collect, use or disclose personal information without an individual’s consent only in limited circumstances and compelled by law. In the case of SMS communications, You can opt out of receiving them from us at any time by following the instructions provided in the messages or by contacting us directly
Information Related to Data Collection through the Service
We collect information under the direction of our subscribers, and we have no direct relationship with the individuals whose personal data we process. We collect information for our subscribers. If you are a customer of one of those subscribers and would no longer like to be contacts by one of the users of our service, please contact that person directly.
NEWTON may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this policy regarding notice and choice and the service terms with our subscribers. When you subscribe to receive SMS communications from us, we may collect the following information:
- Phone Number: The mobile phone number you provide to us.
- Message Content: The content of SMS messages exchanged between you and us
Limits on Using, Disclosing & Retaining Personal Information
We limit the amount of personal information we collect and ensure it is communicated as having an identified purpose. We will not use or disclose any personal information for purposes other than those for which it was collected and consent obtained. Personal information will be retained only as long as necessary for the fulfillment of these purposes.
In the case of SMS communications, we use the information collected for the following purposes:
- Communication: We use your phone number to send you important updates, information about our products or services, transaction notifications, and other pertinent communications.
- Service Enhancement: We may analyze the content of SMS messages to better understand your preferences and requirements, aiding in the improvement of our products and services.
- Security and Fraud Prevention: SMS messages may be employed for identity verification, security alerts, and the prevention of fraudulent activities.
We do not sell, trade, or otherwise share your personal information with third parties for marketing purposes. However, we may disclose your information to:
Service Providers: We may engage third-party service providers to facilitate SMS communications and manage collected information. These providers are contractually obligated to maintain the confidentiality of your information and may only use it to provide services to us.
Legal Obligations: We may disclose your information if required by law or to safeguard our rights or those of others, and comply with legal proceedings, court orders, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
Keeping Personal Information Accurate
We will keep personal information in our possession accurate, complete and provide a means for the subscriber to update said personal information as they require.
Safeguarding Personal Information
We protect personal information with safeguards appropriate to the sensitivity of the information. Information will be retained in our database in Canada with fail safes and daily back up protocols together with encryption and password protection.
Additional security for our software service information can be provided upon request.
Making Policies & Procedures Available
We are open about sharing with a subscriber the procedures used to manage and safeguard personal information. This information can be provided in a format that is easy to understand.
Providing Access to Personal Information
When requested by a subscriber, we will advise what personal information we have in our possession or control about either the subscriber or their clients, what it is being used for, and to whom it has been disclosed.