• Intermediate
  • eSign

This add-on service is available by individual purchase or through the Velocity Enhanced Bundle!

Velocity is integrated with the most advanced and trusted eSign provider in the industry, DocuSign!

Clients can now sign documents on-the-go from any device significantly minimizing the time and effort involved, allowing you to get your final approval faster!


Why eSign?

  • Electronically Accelerate the document signing process and get your deal done faster!
  • Collect documents and get signatures with significantly less effort than ever before using the Client Portal and eSign.
  • Signed, sealed, delivered! Clients sign and send documents automatically back into your Velocity application.
  • Easy to use and accessible from any device, your clients will thank you!
  • Velocity generate documents are pre-templated for eSign so all the signature fields have been placed for you allowing you to send out for signing in just a couple of clicks.

Step-by-step Instructions: (DocuSign)

1. To enable DocuSign in your account, head to your Settings and select DocuSign under eSign Options. 

2. To send a DocuSign package, from the Conditions and Documents section of your deal, click the eSign icon and checkbox beside the documents you want to send.

3. Click Actions > Send Selected eSign Documents.

4. Select the agent whose credits you wish to use and add any additional signers.

5. When your document loads, you can drag and drop your fields, use the drop down to switch between signers, and mark fields as required or optional, and click Send!

To send your package later enter a date and time in Pacific time and click Send Later.

7. When your clients have finished signing the document they will automatically be emailed a copy, and you will receive a copy in the Conditions & Documents section of your application.


Get your final approval faster by having your documents signed through the eSign provider used most commonly by Canadian financial institutions — OneSpan!


Step-by-step Instructions: (OneSpan)

1. To enable OneSpan in your account, head to your Settings and select OneSpan under eSign Options.

2. To send a OneSpan package, from the Conditions & Documents section of your deal click the eSign icon and checkbox beside the documents you wish to send.

3. Click Actions > Send Selected eSign Documents.  

4. Select the agent whose credits you wish to use and add any additional signers.

5. When your document loads, you can drag and drop your fields, and switch between signers by selecting their name from the lists on the left.

6. When your clients have finished signing the document they will have the option to review or download the completed document.

7. You can view the completed document from the Conditions & Documents section of your application by clicking View.


eSign FAQ

My client didn’t receive my eSign request, now what?

Double check there are no typos in the email address, then go to the Communication History section. Click eSign Request and then hit Re-send.


How do I view the Audit Trail of my eSigned document? (OneSpan)

To view the audit trail of an eSigned document, download the document, open it in the latest version of Adobe Reader and click Signature Panel. Watch the quick video below for more info.


How do I share the Audit Trail with my lender? (OneSpan)